BASIC DATA PROTECTION INFORMATION

ALOE PLUS LANZAROTE S.L., from now on, undertakes to comply with current legislation at all times regarding the processing of personal data. Through the following privacy policy ALOE PLUS LANZAROTE S.L., in accordance with the requirements set forth in the RGPD informs users of:

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The responsible entity for the processing of your data is ALOE PLUS LANZAROTE S.L .:

ALOE PLUS LANZAROTE S.L. informs the user that the data you provide through browsing our website, the contact form, subscription, purchase online or sending emails, will be treated by ALOE PLUS LANZAROTE S.L. and that said treatment is included in the Register of Treatment Activities managed by ALOE PLUS LANZAROTE S.L. in accordance with the provisions of the RGPD.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

In aloepluslanzarote.es when the user accepts our privacy policy s/he authorizes us to use and process the personal data provided to:

• Send you the information and provide the service you request through the various forms available on our website.

• Provide information about the offers, products and services requested.
• Occasionally, ALOE PLUS LANZAROTE S.L. will use your personal data to send notifications by email. These notifications will be made to inform about the changes in our services or products or in our legal conditions policies.
• Process your purchase online through our platform.
• Send you the newsletter when you are subscribed, with the offers, activities and promotions of ALOE PLUS LANZAROTE S.L. and the sector that could be of interest to you.
• Send you commercial communications about offers, activities and promotions of ALOE PLUS LANZAROTE S.L. and the sector that may be of interest to you by conventional or electronic means when you have checked the box that you want to receive information.

aloepluslanzarote.es also collects information from users of the website not provided directly by them through cookies and DARD devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website, for which the GOOGLE ANALYTICS application, which is a Google tool, will be used. to help analyze the owners of websites the way their visitors interact with their properties.
You can obtain more information of its privacy policy in
https://www.google.es/intl/es_ALL/analytics/learn/privacy.html

Google, including all its tools, comply with the EU-US Privacy Shield Framework, in accordance with the provisions of the United States Department of Commerce regarding the collection, use and conservation of personal information of member countries of the European Union.

aloepluslanzarote.es will try at all times to establish adequate mechanisms to obtain the
consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if you continue browsing our website, you consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the preservation of the IP address in the aloepluslanzarote.es records, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can get more information in our "Cookies Policy".

3. WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legitimacy for the processing of your data by ALOE PLUS LANZAROTE S.L. is based on:

In the execution of a pre-contract / contract to send you the information and provide the requested service, for the management of your online purchase and to register you as a registered user, not being possible otherwise.
In the user's consent for sending the newsletter and commercial communications of the offers, activities and promotions of ALOE PLUS LANZAROTE S.L. and the sector that could be of interest and the management of our blog. The user can revoke the consent given at any time.

4. HOW LONG DO WE KEEP YOUR DATA?

The data to send the information or provide the service requested by the various forms available on our website, to manage your online purchase through our platform, and your registration as a user will be retained during the time that the contractual relationship is in force, and once completed during the statutory limitation period.

The data processed to send the newsletter, to send commercial communications about offers, activities and promotions of ALOE PLUS LANZAROTE S.L. and the sector that may be of interest, management of your comments on the blog will be retained as long as the user does not revoke the consent given.

The IP address obtained through the cookies will have a conservation term of one year, with the
purpose of demonstrating the user's consent.

Regarding the period of conservation of cookies, you can obtain more information on our website in the section "Cookies policy".

5. WHAT KIND OF DATA DO WE TREAT FROM OUR USERS?

ALOE PLUS LANZAROTE S.L. deals with the following categories of data:

a) Data of the users who fill in any of the available forms: The personal data that ALOE PLUS LANZAROTE S.L. requests include:

• Identification data: name and surnames, telephone, postal and electronic address
• Data related to the application
  
  

b) Data of the users who subscribe to the newsletter / want to receive information
Commercial communications and information:

• Identification data: Name, email address, gender, country, language and birthday.

c) Data of the users who register on our platform  :

• Identification data : Name and surname, postal and electronic address, telephone, billing address, birthday

d) Data of the users who make a purchase:

• Identification data: Name, surnames, postal and electronic address, telephone, billing address.
• Transaction data: Products purchased and means of payment
  
  

e) Data of the users who browse our website: Data provided by the cookies and by Google Analytics.

Only those over 16 years of age can provide data through our website. If you are younger than this
You must have the consent of your parents or legal guardians.
The User guarantees the authenticity and timeliness of all data provided to ALOE PLUS LANZAROTE S.L. and declares that s/he is over 16 years of age, and will be solely responsible for false or inaccurate statements made.

The personal data processed by ALOE PLUS LANZAROTE S.L. can be compulsory or voluntary.
Voluntary information is that which the user is not obliged to provide in order to contact US.

The fields marked with an asterisk (*) or with the word (required) in our forms are copulsory, the refusal to supply them will make it impossible to provide the service or meet your request.

In the event that you provide us with data from third parties, you expressly have the consent of the same and you agree to transfer the information that we provide in this clause, exempting ALOE PLUS LANZAROTE S.L. of any kind of obligation. However ALOE PLUS LANZAROTE S.L. may carry out verifications to verify that the third party has been informed by adopting the measures of diligence established in the data protection regulations.

6. WHAT RECIPIENTS WILL THEY COMMUNICATE THEIR DATA?

No data will be transferred to third parties except for legal obligation or in the case that is necessary to meet your request.

7. WHAT RIGHTS ASSIST YOU AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights before ALOE PLUS LANZAROTE S.L .:

a) Access your personal data

b) Rectify them when they are inaccurate or incomplete

c) Request the deletion or cancellation of data when, among other reasons, they have ceased to be
necessary for the purposes for which they were collected

d) Oppose to its treatment

e) Request the limitation of the processing of your data when any of the conditions provided for
in the regulations are met.
 
f) Request the portability of your data in the cases provided for in the regulations

g) Prevent being subject to automated decisions

h) Revoke the consents granted

To exercise the user rights,  you must send a letter indicating the right you want to exercise and accompany a document accrediting your identity and postal or electronic address for the purposes of notification. This request can be made by mail to: ALOE PLUS LANZAROTE S.L. Oceano Glacial Artico, Nave 53, 35500 - Arrecife De Lanzarote- ESPAÑA, or at the following e-mail address: info@aloepluslanzarote.com.

ALOE PLUS LANZAROTE S.L. must answer the request for the exercise of rights within one month of receiving the request. This period may be extended for another two months if necessary, taking into account the complexity and the number of applications. We will inform you of any extension within one month of receiving the request stating the reasons for the delay.

Likewise, the interested parties have the right to complain before the competent Control Authority (Spanish Data Protection Agency) when they consider that ALOE PLUS LANZAROTE S.L. has violated the rights that the data protection regulations recognize in www.aepd.es

8. ARE MY DATA SECURE?

ALOE PLUS LANZAROTE S.L. has a contract with the hosting company Acuña Informática S.L. for hosting our web page. It is a European company and has the latest systems in security measures.

ALOE PLUS LANZAROTE S.L. guarantees the adoption of appropriate measures to ensure the confidential treatment of your data, taking into account the reserved nature thereof.

ALOE PLUS LANZAROTE S.L. undertakes that said data remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE PARLIAMENT EUROPE AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of such data (RGPD).

All the data provided through our platform is done through a secure protocol. Our website has an SSL certificate that allows, when a user visits our website and exchanges information with us, an encrypted connection is established.

9. DO YOU NEED AN ACCOUNT AND / OR PASSWORD?

The user can register on our website, for which the creation of an account is essential. It is the responsibility of the user to maintain the confidentiality of the account information, including the password, as well as each and every one of the activities that take place therein.

The user is obliged to inform ALOE PLUS LANZAROTE S.L. immediately in case of an illegitimate use of the account or password, or if any security related problem occurs, by sending an email to info@aloepluslanzarote.com

10. LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, ALOE PLUS LANZAROTE S.L. will not be responsible for the privacy policies of such websites or the cookies they may store on the user's computer.